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Account Management

Last updated July 8, 2025

How to Delete Your Emergent Account

For Users on Paid Plans

  1. Cancel your subscription • Go to Settings → Billing and click Cancel Subscription.
  2. Let the current billing cycle end • Deleting an account mid-cycle will not generate prorated refunds.
  3. Request account deletion • Send an email to support@emergent.sh from the address linked to your Emergent account. • Subject line: “Delete Emergent Account – [your email]”. • If you have more than one Emergent workspace under the same email, list each workspace name or ID you want removed.

What Happens Next

  • Irreversible: Deletion permanently removes all projects, chat history, GitHub tokens, and saved settings.
  • Processing time: Our team will confirm the request and erase your data within 60 business days.
  • Data export: If you want to keep a copy of your code or chat logs, export them before emailing us.

Need help or have questions? Contact us any time at support@emergent.sh.

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